Understanding a”points of view” is a tricky subject. First, you have to come to the realization that every person sees and understands what is around them according to their own world view. The images, sounds, smells, feelings and concepts we deal with every moment are filtered and adapted within our own context. What this means [...]
In Customer Service as Art, Rob La Gatta, Community Advocate for the Modern Tribe Events Calendar plugin gives his experience over the last two years – playing the balancing act of supporting customers and providing insight to the development team. What makes this article stand out to me? Let me give you a quick list of some of the myths his experience puts a light on..
Old school Silicon Valley startup to do list: Think of cool idea using some keywords that are current and hot Use a dot com name generator to get a unique domain name that is pronounceable Find a technical co-founder (if you are technical, find a business co-founder) who will sign on for a promise Print [...]
There is a myth that somehow, if you do all the right things, you can have a huge win with an Internet app and make millions overnight. Andrew Chen wrote a sober piece about predicting startup success recently. The simple fact is, if the industry is bad at predicting winners, entrepreneurs themselves are miserable failures [...]
A lot is made of the concept of a pivot in the Lean Startup methodology but considerably less has been written to clearly explain the concept behind it. It is a business cycle that can be applied by any business at any stage and once it is embedded in your thinking, it can provide a very useful road map for driving positive change. But used as an excuse, without data-driven decisions, it can be just a way to throw out ideas at random, along with precious resources and time.