Comments on: SaaS: 10 Ways to Fail – Part 2

By: karl

karl — Mon, 21 Dec 2009 18:34:36 +0000

A great list. In the months before we released our own SaaS offering I believe what we decided not to do largely mirrors your list.

By: Matt Schvimmer

Matt Schvimmer — Tue, 10 Nov 2009 01:25:41 +0000

Mike – well written article. I’ve worked on SaaS businesses in both large and small organizations and the challenges you outline are all classic. This top ten is required reading.

By: Haz Saas, no SoSaas | Saasmania

Haz Saas, no SoSaas | Saasmania — Thu, 05 Nov 2009 21:32:37 +0000

[...] comunes relacionados con el SoSaas o con empresas tradicionales que se aventuran con el saas. De este y otros, he extraído algunos de los errores que a continuación detallo [...]

By: Richard Foster

Richard Foster — Tue, 13 Oct 2009 23:08:48 +0000

I’m just starting out on the SAAS journey and these points I have discussed at length, its been great to read your very well thought out article. Thanks for sharing.

By: Coby Royer

Coby Royer — Tue, 13 Oct 2009 22:54:54 +0000

Great Article. These should be chiseled in stone! Having been in SaaS for some years now I take much of this for granted as common knowledge and standard best practices. But I continue to be amazed not only at vendors that do not understand this, but also at IT expectations, e.g., SaaS WITH custom versions, etc.

By: John Dennehy

John Dennehy — Tue, 13 Oct 2009 08:30:57 +0000

Excellent article. It would be great to hear what you have to say about building SaaS for international markets, especially with regards to localisation, selection of currency for pricing, and cultural localisation.

John

By: Nick Mehta

Nick Mehta — Tue, 13 Oct 2009 01:28:55 +0000

This is an awesome article. You really captured many of the stumbles that any SaaS venture can take. As a former exec at an on-premise software company (Symantec) now running a SaaS email archiving provider (LiveOffice), I really took these 10 rules to heart. In fact, I plan on sitting with my team to grade ourselves on these 10 areas to evaluate our approach.

By: Walter Adamson

Walter Adamson — Sun, 11 Oct 2009 12:25:40 +0000

Michael, 5 terrific points to follow the first 5, and a wealth of insight in these alone. It’s difficult to make the mental transition from being a “traditional” software business, and these points provide real value.

Walter Adamson @g2m
http://xeesm.com/walter

By: Michael Dunham

Michael Dunham — Fri, 09 Oct 2009 21:52:57 +0000

Thanks for the feedback Andy – yes, we need to work more on editing or at finding a way to “normalize” the voice. Perhaps a trip through the “Levelator.”

On my list and thanks for the kind comments about the content!

Mike

By: Andy Wright

Andy Wright — Fri, 09 Oct 2009 21:48:14 +0000

I wanted to give you some feedback not about this article, but with regard to the podcast. I’m currently listening to “SaaS — Pricing services — How?” And while the content is absolutely spellbinding, the quality of the recording is very poor. I am constantly having to adjust the volume levels depending on who is speaking, just to understand what the guests are saying.

I really hope this is something you can improve in the near future.